Keeping your information secure
At Novia Financial plc, we're committed to preserving the
privacy of all visitors to www.novia-financial.co.uk
The following will give you an understanding of how we protect and
use the information you give us. By using and/or registering on
this site or contacting us via email or through this site, you
consent to the collection, use and transfer of your information
under the terms of this policy.
Collecting data
When you visit www.novia-financial.co.uk
we might ask you to give us information about yourself including
your name and contact details. We may also gather information about
you and emails or letters you send to us, or information collected
during telephone conversations with you, when you use certain
services and/or when you visit our web pages.
How we might use your information
Having this information will enable us to offer you a range of
services and access to all parts of our site. Additionally, we will
analyse and use the information we collect to administer, support,
improve and develop our business.
We may use your information to ask for your views on our
services and to tell you about important changes or developments to
the site or our services. We might also use it to tell you about
other products and services which may be of interest, contacting
you by post, telephone or fax, as well as by email. If you change
your mind about being contacted in the future please tell us - our
details are outlined below.
Access and updating
You can ask to see information we hold about you and to request
us to make changes ensuring that this information is accurate and
up to date. To do this, please contact us using the details below.
Please note that by law, we have to charge a fee to meet our costs
in giving you details of this information.
Confidentiality and security
Occasionally we may employ security measures to protect your
information from access by unauthorised persons and against
unlawful processing, accidental loss, destruction and damage. We
will hold your information for a reasonable period or as long as
the law requires.
Information sharing, disclosure and site tracking
We will not sell or rent your personally identifiable
information to anyone.
We will hold your information on our computers in the UK. It may
be accessed by or given to our staff and the staff of our group of
companies and third parties who act for us for the purposes set out
in this policy or for other purposes approved by you. Where you
have consented when providing us with your details, we may also
allow carefully selected group companies and third parties to
contact you occasionally about products and services which might
interest you. They may contact you by post, telephone or fax, as
well as by email. If you change your mind about being contacted by
these companies in future, please let us know by emailing info@novia-financial.co.uk
We may also pass aggregate information on the usage of our site
to third parties but this will not include information that can be
used to identify you.
Finally if our business enters into a joint venture with or is
sold to or merged with another business entity, your information
may be disclosed to our new business partners or owners. Unless
required to do so by law, we will not otherwise share, sell or
distribute any of the information you provide to use without your
consent.
Legal status of our privacy statement
This Privacy Statement is not designed to form a legally binding
contract between Novia Financial plc and users of our website or
secure online services.
Changes to this privacy statement
We may change our privacy statement at any time without having
to give you prior notification. Changes will be posted to the site
and/or, where we think appropriate, via email.
Contact us
If you have any comments, queries or requests about our use of
your information, please contact:
Compliance Manager
Novia Financial plc
Cambridge House
Henry Street
Bath
Somerset
BA1 1JS
Telephone: 01225 747 000
Fax: 01225 460 859
Email: compliance@novia-financial.co.uk
Legal
Novia Financial plc is a limited company registered in England
& Wales. Register Number: 06467886. Registered office:
Cambridge House, Henry St, Bath, Somerset BA1 1JS.
Novia Financial plc is authorised and regulated by the Financial
Services Authority. Register Number: 481600
Terms and Conditions regarding use of our website
Welcome to the Novia website (the 'website'), operated by Novia
Financial plc. The website is provided to you subject to the
following Terms and Conditions. Please read them carefully as, if
you visit the website, you are deemed to have accepted them. If you
do not agree to our terms, please leave the website.
Intellectual Property Rights
All intellectual property rights on this site are owned by or
licensed to Novia Financial plc. The reproduction of any material
on this site is prohibited, except for the printing and downloading
of extracts for use in connection with the Novia Wealth Management
Service. The contents of this website (including design, text,
graphics, the selection and arrangement thereof and all software
compilations, underlying source code, software and all other
material) are the property of Novia Financial plc or its content
and technology providers, except in so far as individually stated
on particular material or items.
You may view the website for the purposes of the Novia Wealth
Management Service only and you are not permitted without our
permission (a) to store it or any part of it other than for the
purposes set out in this paragraph; (b) to print out copies except
for your own viewing/records; or (c) to reproduce, copy or transmit
it (or any part of it) in any other way for any purpose other than
in connection with the Novia Wealth Management Service or in any
other medium. You are also not entitled to alter the content in any
way.
Privacy
In conjunction with these Terms and Conditions, please read our
Privacy Statement, which also governs your visit
to our website, in order to understand our practices.
Updating our Important Information
Information may be changed or updated on this website without
notice. Novia may also make improvements and/or changes in the
services described in this information at any time without notice.
Make sure you keep up-to-date by visiting the website
regularly.
Disclaimer
The information published on our website is provided as a
convenience to visitors and should be used for information purposes
only. The information is subject to change without notice, and does
not purport to give investment advice, nor does it constitute a
personal recommendation or an offer or a solicitation to buy or
sell any security. While we use all reasonable efforts to ensure
that the information contained on the website, whether supplied by
ourselves or third parties, is current, accurate and complete at
the date of publication, no representations or warranties are made
(express or implied) as to its reliability, accuracy or
completeness. Novia cannot be held liable for any loss arising
directly or indirectly from the use of, or any action taken in
reliance on, any information appearing on the website.
In addition, no warranty is given as to the freedom of the
website (or any information downloaded from it) from errors,
defects, viruses or other malicious programs or macros. We exclude
all other express or implied terms, conditions, warranties,
representations or endorsements whatsoever with regard to our
website or any information or service provided through it (which
are provided to you on an 'as is' basis) and we accept no liability
in this regard. The limitations and exclusions in this clause do
not affect your non-excludable statutory rights and only apply to
the extent permitted by applicable law.
Email
Please note that there is no guarantee that any email sent will
be received, or that the contents of any such email will remain
private or unaltered during Internet transmission. We accept no
liability for any damages you or others may suffer as a result of
the alteration or loss of confidentiality of any such information.
We reserve the right to monitor the use and content of emails which
are sent from and received by us for the purposes of ensuring
compliance with our own email policy, and identifying and taking
action against unlawful or improper use of our systems, including,
but not limited to, spoofing, the transmission of computer viruses
and denial of service attacks.
Liability
We accept no responsibility for any loss suffered as a result of
using this website, reliance on any of its content or downloading
software or information from this site. You should seek advice if
you are unsure how to protect your computer.
Residence & UK website usage
This website is intended for use only by those who can access it
from within the UK. The information on this site is general and
prospective investors and their advisers must read the relevant
product literature and contract conditions. We do not give
financial advice.
Laws that govern our site
These Terms and Conditions of use will be governed by the laws
of England and Wales, and any dispute or action arising out of this
site shall be determined in accordance with such laws.
Links to other websites
Links from this website to other websites are made at your own
risk. Novia accepts no liability for any linked websites or their
content. When you access a non-Novia website, please understand
that it is independent from Novia and Novia has no control over the
content of that website. Further, a link to a non-Novia website
does not mean that Novia endorses or accepts any responsibility for
the content or the use of such website. You must take your own
precautions to ensure what is selected for use is free of such
items as viruses, worms, trojan horses and other items of a
destructive nature as Novia accepts no responsibility for such
things.
