At Novia we’ve always prided ourselves on delivering great service and value to our users. Indeed, annual research conducted by Investment Trends, one of the world's leading financial research firms, has shown our 'user satisfaction' to be consistently well above the industry average. And it isn't just the research that tells us that users like our service – we also get told directly. Here are some of the things they’ve said:
Geoff Catterall, Director
“Novia allows us access to a large range of assets and products and their online system functionality and Adviser support leads the way within the industry.”
Simon Whitney, Partner
“We felt that the Novia platform supported our vision - totally clear, transparent and competitive charging, with an independent management team that sees and understands the future as we do.”
Mohsin Bukhari, Head of Investment Research
“We use the tools for a number of purposes from MI reports to monitoring client cash balances. The uses are too many to list!”
Robert Morse, Senior Partner
“Novia’s ‘Investor Zone’ allows me to enhance the service I can offer to my clients and for them to get the financial control they really want and need - literally at the touch of a few buttons.”
Tom Manning, Head of Research
“Excellent functionality and service!”
Ken Taylor, Director
“Although the system has been built on modern technology the people behind it really care about the service they give.”
